Terms & Conditions
Last Updated January 2025
Welcome to The WebSmith! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Services Overview:
The WebSmith is a web design agency that offers a range of digital services, including web design, development, and related creative services. The specific scope of work will be outlined in individual agreements or contracts for each project.
Acceptance of Terms:
By engaging with The WebSmith, whether through our website, email, or direct communication, you agree to these terms and conditions. If you do not agree to any part of these terms, please do not use our services.
Project Scope and Revisions:
The scope of each project will be detailed in a written agreement or contract. Any additional work or revisions beyond the agreed-upon scope may incur additional charges. We will always inform you of any extra costs before proceeding.
Payments and Fees:
Payments for our services are due as outlined in your contract. Typically, we require a deposit before work begins, with the balance due upon project completion. Late payments may result in project delays or additional fees.
Intellectual Property:
Upon full payment, all intellectual property rights for the completed project will be transferred to you. However, The WebSmith reserves the right to showcase the project in our portfolio and marketing materials, unless otherwise agreed in writing.
Client Responsibilities:
You agree to provide all necessary materials, feedback, and approvals in a timely manner to ensure the smooth progression of the project. Any delays on your part may affect the project timeline.
Confidentiality:
The WebSmith will keep all client information confidential and will not disclose any details to third parties without your consent, except as required by law or necessary to complete the project.
Warranties and Limitation of Liability:
The WebSmith strives to deliver high-quality work, but we do not warrant that our services will meet all client expectations or be free from errors. Our liability is limited to the amount paid for the services in question.
Refund Policy:
Please note that once payment has been processed, no refunds will be issued. This policy is due to the deductions made for hosting and domain services.
Termination:
Either party may terminate the agreement for any reason with written notice. In the event of termination, you will be responsible for payment for all work completed up to that point.
Website Suspension and Deletion Policy:
If a monthly payment is not received by the due date, the client's website will be paused and will not be displayed to the public until the outstanding payment is received and processed. If the client fails to make the necessary payments for a continuous period, the client's website will be permanently deleted from our servers. The client will receive notifications regarding the overdue payments before any action is taken to delete the website.
Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of the state or country in which The WebSmith operates.
Changes to Terms:
The WebSmith reserves the right to update or modify these terms and conditions at any time. We will notify you of any significant changes, and your continued use of our services will constitute acceptance of the revised terms.
Contact Information:
If you have any questions or concerns about these terms and conditions, please contact us at [email protected].
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Frequently Asked Questions
How much does it cost?
Every business is unique, so your website should be, too. We will customise a plan that fits your needs and your budget. To discuss pricing and design a package specific to your business, contact us today.
Why choose The WebSmith?
At The WebSmith, we craft digital masterpieces with precision, creativity, and care. Combining innovative design with cutting-edge technology, we build websites that are not only stunning but also functional and results-driven. We work closely with you every step of the way to ensure your vision comes to life, delivering a website that reflects your unique identity and helps you achieve your goals. With expertise in web design, development, and SEO, we’re here to create something extraordinary for your business.
How long does it take to design a website?
Every website is unique—some take longer to create than others. Our team at The WebSmith will strive to get your website up and running as quickly as possible.
How does The WebSmith ensure my website stands out from the competition?
At The WebSmith, we ensure your website stands out by combining custom design, cutting-edge technology, and strategic optimisation. We start by understanding your brand, audience, and goals to create a website that’s not only visually stunning but also tailored to your unique needs. Our team focuses on user experience, ensuring your site is intuitive, fast, and mobile-friendly. We also incorporate SEO best practices to help your website rank higher on search engines and attract more visitors. From eye-catching visuals to seamless functionality, we craft websites that leave a lasting impression and give you a competitive edge.
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